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YOU ARE SAFE WITH US!

Enjoy the freedom on a cycling tour with Donau Touristik

With over a quarter of a century of experience as an international cycle tour operator, backed up by a highly professional team led by Kommerzialrat Manfred Traunmüller, your trust in Donau Touristik is very well placed.

In 1983, Herr Traunmüller founded the Danube Cycle Route and, as a passionate cyclist, continues to live and breathe this special form of travel in his spare time as well. With all the know-how of the first European Long Distance Cycle Route from Passau to Vienna, we now offer cycling holidays in all the many beautiful cycling regions of Europe. Quality is our priority and competent advice and perfect organisation are guaranteed!

In 2021 you celebrated 25 years of Donau Touristik with us.

Customer friendly cancellation policy


Due to Covid, the circumstances for your vacation could change unexpectedly. Therefore, we offer a CUSTOMER-FRIENDLY CANCELLATION provision up to 17 days before arrival for vacations during 2022.

This applies only for own tours and bike & ship tours with our MS Primadonna or MS Esmeralda. Excluded however, are the following offers: Langenargen, Lignano, St. Jakob and Island-hopping Croatia. Cancellation fees apply as listed on our website for the respective tour.

We only retain € 35.- per person of your deposit as a handling fee. The refund will be made within 21 days at the latest after you have given us your bank details.

Thereafter the following applies:
16 to 4 days before departure 30 %
3 days before departure (no show) 45 %

For cycling tours with booked arrivals by railway, modified cancellation conditions apply according to the T&Cs:

Up to 30 days before arrival 50 %;
4 days before arrival 70 %;
From 3 days before arrival or later 75 % of the tour price.
‘No-show’ applies when the customer does not arrive because he/she decides not to travel or if he/she misses the arrival due to an unexpected event happening to him/her. In this case, a cancellation fee of 75 % shall also be paid. Services not used (for example, if a trip is terminated prematurely) will not be refunded.

For cycling tours for which Donau Touristik acts as an agent (marked as partner tours), the cancellation fees apply as listed on our website for the respective tour in question.

Totally Individual


Our cycling tours are individual holidays - with accurately prepared travel documents, you can experience the cycling region at your own pace and with flexibility.

The fitness levels and quality of the cycle routes are indicated for each tour.

Fitness levels 1 - 5:

1 = Easy to cycle, suitable for everyone.
2 = Easy routes, can be mastered with little effort.
3 = For "leisure cyclists" with normal fitness, occasional stages with gradients.
4 = Somewhat more demanding routes, for cyclists of average fitness.
5 = For active cyclists with several hilly stages. Basic fitness required!

Quality of cycle routes 1 - 5:

The quality of the cycle routes is based on personal experience, the quality of signposting and the condition of the cycle routes as well as on ADFC standards.

INDIVIDUAL DISTANCE TOURS


You will be able to cycle comfortably individually and flexibly from one place to another mainly along the most beautiful of river landscapes, with the opportunity to explore many places of interest on an increasingly newer network of cycle paths. You set the pace, divide the day freely into stages and decide for yourself when you want to reach your destination.

We offer a luggage service with pick-up at 9:00 am (sometimes earlier at 8:30 am) and delivery by 6:00 pm at the latest. In addition, there is the return transfer back to the point of departure, often comfortably by bus from the hotel or else by train.

Don't forget that the return transport of your own bikes, mostly the parking at the starting location and the rental bike in different sizes is included.

An E-bike can also be rented for an extra charge.

One centre tours


You can spend a more relaxed holiday in a region with many cycling and excursion possibilities. You stay in the same top comfort hotel every night during your trip, so there is no need to pack your suitcase every day. And everything has been tested by us ON THE SITE so we can provide you with numerous useful tips. You will receive sophisticated route suggestions that you can then plan or adapt your day individually. Detailed descriptions of the day and the corresponding map, as well as GPS data show you the way. If you don't feel like cycling in the morning, the mostly 4☼☼☼☼hotels offer many amenities to relax whether in the wellness area, sunbathing lawn or the guest garden. The rental bike is included in the one-centre-bike tour. An E-bike can be rented for an extra charge.

BIKE CRUISES


The cycling holiday to help you unwind  - this combination of healthy exercise, great food and a "floating hotel" has enjoyed great popularity for many years.

Our company-owned 4****Sup. MS Primadonna offers outstanding comfort and enjoyment in cuisine and service – literally a floating 1st-class hotel!

In 2022, you can also explore the River Main again at a great price with the up-scale mid-range ship MS Esmeralda on a cycling cruise.

Long-standing partners in Island-hopping in Croatia also deliver a high level of satisfaction.

Travel Documents


Detailed cycling booklets are provided for distance tours containing accurate maps and numerous insider tips. GPS data is available for all distance tours as well as for many one-centre bike tours, so you can easily find your way with your mobile phone.

ALL-INCLUSIVE PRICES


All prices listed are per person in a double room with shower/WC; and additional costs are included. However, some municipalities charge an overnight tax of up to € 3.50 per person/night.

If you find an extra note in the price section, then these charges are not included. The day of arrival determines the seasonal price. For bookings without bus/train return transfer: € 15,- discount per person.

Groups (invoicing and payment via one group tour applicant) receive a discount on the total tour price of 2% from 5 full payers, 3% from 10 full payers and 5% from 15 full payers upwards (plus 1 free place for the 21st person). The latter does not apply to cycle cruises and one-centre tours - please enquire separately. Changes to bookings with regard to participants, boarding, accommodation, transport, itinerary or offer are generally only possible up to 5 days before the start of the tour. A rebooking fee of € 25,-/booking will be charged; from 10 days before arrival € 50,-/booking. New bookings later than one week before arrival are subject to a surcharge of € 25,-/booking.

Hotels


The number of sun symbols ☼ listed is based on our own experience and the star-rating of the national hotel categories. If named hotels are fully booked for distance tours, we make reservations of equal value if at all possible and refund € 5,- per person per night. If this happens to be only one category below the anticipated hotel rating or a hotel in a neighbouring town (maximum 10 km) is available instead, we offer a discount of € 10,- per person per night. You will receive your hotel list approximately 2 weeks before arrival. Half board is partially provided in neighbouring restaurants of your hotel. Our partner establishments are committed to safe hygienic measures against COVID-19. Please also note the official regulations of the respective countries and federal states will be in force, which may mean that services have to be adapted to the current situation (e.g. packed lunch instead of served breakfast, restricted wellness area, etc.).

Especially with 4☼☼☼☼Hotels there can be some variation in performance; where everything is found to be absolutely up to standard, we award our quality company logo for "best performance" (logo only visible in the catalogue with the respective offer). If you want to get more information about our more than 100 bike tours and cruises, please click on our German website or contact us!

www.donaureisen.at // office(at)donautouristik.com

 

ADVANTAGES OF THE all-inclusive-PACKAGE


With our all-inclusive packages you can be sure of being on the safe side! Through the travel guarantee certificate, your money as a customer is secured by means of a bank guarantee at Allgemeine Sparkasse OÖ, one of the largest banks in Austria. When booking, only a deposit of 10% is required, the balance is only due 20 days before departure at the earliest. You can count on our advice - before, during and after the trip as we are your direct point of contact.

Parking


As convenient as it is to travel by car, a suitable parking space at the point of departure is often not easy to find in many places - from Lake Constance to Nauders/Etsch as well as Passau or Dresden. However, we have taken care of this on your behalf. In Passau, in Nauders on the Etsch cycle path or in Rothenburg on the Altmühl cycle path we have rented private properties for your use.

QUALITY PERSISTS!


According to precise specifications, the cycle manufacturers of Schauff (Remagen), Kalkhoff (Cloppenburg), Kettler (North Rhine-Westphalia) and KTM (Mattighofen) make our 7/8-speed hub and 21/24-speed freewheel bikes in different frame sizes; please state your body size when booking. In Passau, Linz, on Lake Constance and on the Altmühl, a 1.5 l mineral water bottle is included when you rent a bike.

Electric bikes - equally important to the bike are the batteries and careful maintenance which guarantees a range of at least a 70 km when riding on the flat. On one-centre bike tours sometimes this might only be 50 km in range; The bike’s unladen weight is only 19 kg. The bikes are available in a 45, 50, 55 or 60 cm frame height. Freewheel, 2 brakes, suspended handlebars, etc.; and ladies' models with lower entry frames are available on request. All our e-bikes are easy to ride even without the electric drive. Please note that no e-bike is available for extension nights in addition to the scheduled tour.

Children's bikes can be booked in sizes 16, 20, 24 inches (26 already being an adult size). Please indicate age and body sizes. A trailer (Kiddy-Van) for 1 to 2 children with a maximum of 40 kg can be booked for a hire fee of € 100,-.

Own trailers are available for dogs up to 40 kg. and incur a cleaning fee of € 25,-. We have many dog-friendly hotels along the Lake Constance Cycle Route. Please enquire with our travel specialists.

Children’s Tagalong trailer bikes are available for our youngest riders from 6 years/about 100 cm (with chain guard, mudguard etc.) and can be booked in connection with a rental bike for € 100. Child seats are provided without charge.

Specially made for us: The DT Superbike from FOCUS or Schauff/Remagen (24-speed freewheel, men's version, available at no extra charge).

CUSTOMER'S OWN BIKES


On the journey back to the starting point, transporting your own bikes can often prove to be a burden for you. However, we transport them back for you on the routes Vienna - Passau, Regensburg - Rothenburg/Colmberg, Mainz/Koblenz - Trier/Perl/Saarbrücken as well as at Drau, Main, Saale, Elbe for € 26,- and Verona/Riva del Garda/Arco - Nauders/Schlanders (Etsch) for € 34,- partly with overnight transport or on the trailer of the transfer bus.

VIP RETURN TRANSFER SERVICE BY BUS


From Vienna (Saturday), Regensburg/Altmühl (Saturday; June to August Friday/Saturday/Sunday), Klopeinersee and Klagenfurt/Krumpendorf/Drau (Friday/Saturday/Sunday) as well as Verona, Riva del Garda, Arco/Etsch (Thursday/Friday/Saturday/Sunday), Magdeburg and Wittenberg/Elbe (Friday/Saturday), Magdeburg/Saale (Sunday/Monday) we usually pick you up directly from the hotel and bring you back to your parked car. This is a service you will be sure to appreciate on the last day of your trip!

BIKE RENTAL FEES


The rental fee is included in the package price, unless otherwise stated in the offer. If the rental bike is not used, we grant a discount of € 80,- for using your own bike. Please note that for some one-centre tours and bike cruises no discount is possible - please ask our travel specialists.

For the rental e-bike there is a regular surcharge of + € 100,-. Availability is not always possible for all tours and for some tours e-bikes with a lower range can be booked at a lower surcharge.

NEW! In 2022, for the first time, we offer you the opportunity to try out an e-bike tandem (made by Schauff/Remagen): This can be booked on request up to 5 weeks before arrival; surcharge/stay: €200.-.

ARRIVAL BY TRAIN


Only for tours on the Danube, we can issue DB train tickets (only if included - then with fixed train connection) for the arrival and departure. These are only valid from the next long-distance train station (= with ICE, IC, EC); seat tickets included.

ÖBB tickets are valid from all stations in Austria (e.g. from Linz or Vienna to Bregenz and back for € 72.-, 2nd class with free choice of train within defined the day of travel) - seat tickets can be booked additionally for € 4.50 in each direction.

PAYMENT METHODS


A deposit of 10 % of the total price must be paid upon completion of the booking.
Final payments must be made at the earliest 20 days before departure without further request.

Bank transfer
In the European area, please use the account stated on your invoice, made out to Donau Touristik GesmbH.
For payments from outside the European Union, please note that payment must be received in Euros (€) and any conversion or bank charges will be borne by the ordering party.
Exceptions are payments from Switzerland CHF (SFR), these can be made to the Swiss bank account indicated on your invoice.

Secure and convenient online payment
Pay for your cycling holiday directly online with your credit card (Visa or Mastercard) at www.donaureisen.at/epayment.

Register your credit card here for convenient and secure payment of your trip. You will find the required code in square brackets next to your payment method on your invoice at the top right.

After entering the code, you can enter your credit card details (card number, validity, security code).

3D Secure: For security reasons, credit card payments must be confirmed with an additional verification step. Depending on the credit card, this security standard (3D Secure), which reduces the risk of card misuse by third parties, is designated differently. If your credit card is not yet registered for this procedure, please contact your card-issuing bank.

Payment at our point of sales in Linz/Donau
Customers from the surrounding area can of course continue to pay directly at our point of sales in Linz/Donau in cash or by EC or credit card.

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